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Average Rating 4.8 / 5
4.83★ verified store reviews

Store Credit Returns

Returns are accepted within 14 days of delivery for store credit only. Returned items must be unworn, unaltered, and in their original condition. All sale purchases are final. Refunds are only available for faulty items, in line with Australian Consumer Law.

Returns policy  →

Frequently asked questions

Everything you need to know before you choose your wig.

What are your wigs made from?

Our outlet wigs are made from premium synthetic fibre with realistic density and natural movement. They're heat friendly up to 150°C and ready to wear straight out of the box.

How long will my wig take to arrive?

Most synthetic wigs are dispatched within 3–5 business days unless marked as backorder. Once dispatched, shipping takes approximately 7-14 business days depending on your location, customs processing and courier delays. All orders ship from the Milk & Honey International Warehouse.

Are these wigs suitable for hair loss, alopecia or chemotherapy?

Absolutely, this is the heart of what we do. Our wigs are gentle, lightweight and secure, and designed for sensitive scalps and hair loss from alopecia, chemotherapy and other medical treatments. If you would like a hand, a private consultation is the kindest place to start.

Can I wash, heat-style and colour my wig?

Wash with cool water and wig-safe products, air dry on a stand, and use low heat only — fibres are heat friendly up to 150°C. With proper care your wig will last 6–12 months.

What if my wig isn't quite right?

You're covered by our store credit returns policy — returns accepted within 14 days of delivery for store credit.

Can I get help choosing the right wig?

Of course. Try our 60-second Wig Finder to narrow it down, or book a consultation with our specialists or email outlet@mhwigs.com.au. There is no such thing as a silly question here.

Do you ship Australia-wide, and is shipping free?

Yes, we ship Australia-wide — shipping is free on every order over $150 AUD. Orders are dispatched from the Milk & Honey International Warehouse.