Shipping policy

At MHWigs Outlet, we’re committed to making your shopping experience simple, transparent, and stress-free from checkout to delivery.

Our Outlet collections feature affordable synthetic wigs and online-only styles carefully selected by the Milk & Honey team, allowing us to offer a wide variety of colours, styles, and lengths at accessible price points.

Processing & Handling Times

As all Outlet orders are prepared and dispatched through our Milk & Honey International Warehouse, handling times may vary depending on current order volume.

Please allow approximately:

  • 2–4 business days for order processing and handling.

  • Shipping time is 7-12 days from dispatch.

During high-volume periods, promotional sales, or collection launches, handling times may extend closer to the full 7 business days.

We appreciate your patience while our team carefully prepares your order.

Shipping Method

At this time, MHWigs Outlet offers Standard Shipping Only

We do not currently offer express shipping on Outlet orders.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

International Warehouse Dispatch

Outlet products are shipped directly from our Milk & Honey International Warehouse. This allows us to provide a much broader range of affordable synthetic styles while maintaining accessible pricing for our customers.

Because of this, some delivery timeframes may vary depending on your location and local postal services.

Shipping Delays

While we always aim to dispatch orders as quickly as possible, occasional delays may occur due to:

  • High order volumes

  • Carrier delays

  • Customs processing

  • Public holidays

  • Severe weather events

We kindly ask customers to allow additional time during busy promotional periods before contacting our support team regarding delivery updates.

Incorrect Shipping Information

Please ensure all shipping details entered at checkout are correct.

MHWigs Outlet is not responsible for delays or delivery issues caused by incorrect shipping information provided at checkout.

If you notice an error in your order details, please contact us as soon as possible after placing your order.

Lost or Delayed Parcels

Once parcels have been dispatched and tracking has been issued, delivery is managed by the shipping carrier.

If your parcel experiences significant delays, our team will always do our best to assist in lodging enquiries with the courier where possible.

Questions?

If you have any questions regarding your order, shipping timeframes, or tracking information, our customer care team is always happy to assist.

Thank you for shopping with MHWigs Outlet.