MH Wigs has been supporting Australians experiencing medical hair loss since 2017.

We are trusted by individuals, families, and health professionals across Australia.

MH Wigs is the only wig brand in Australia that has been recognized with multiple awards:

• Online Business Of The Year ( Australia Wide )
• Specialized Retail Business Of The Year ( Sutherland Shire )
• Global Recognition Award ( Worldwide )
• Womens Business Award ( Australia Wide )

Yes. We proudly support individuals experiencing medical hair loss due to chemotherapy, alopecia, hormonal conditions, and other medical treatments.

Our team is experienced in providing discreet, compassionate guidance to help you find a wig that feels comfortable, natural, and confidence restoring. We also work closely with medical professionals and cancer support organisations to ensure our clients receive the care and support they deserve.

Yes. MH Wigs works closely with health professionals, oncology departments, support organisations, wig libraries and community services to ensure our wigs meet medical, comfort, and emotional needs.

Our products are designed with medical requirements in mind, including sensitive scalps, hair loss due to treatment, and long-term wear.

Yes. MH Wigs is a registered supplier with EnableNSW ( supplier number 895770 ), a NSW Government program that provides funding assistance for eligible individuals requiring medical wigs.

We regularly assist clients with:

• EnableNSW product selection
  
• Quotes and documentation
  
• Understanding eligibility and funding pathways

Absolutely. Our experienced team can guide you through the EnableNSW process, including:

• Choosing an approved wig
  
• Providing compliant quotes
  
• Explaining claim and reimbursement steps
  

We aim to make the process as stress-free as possible during an already challenging time.

We make every effort to represent our colours as accurately as possible. However, colour may appear different depending on lighting, screen settings, device display and photography.

Slight variations in tone may also occur between production batches. These are natural colour variations.

We recommend reviewing all available images and colour information carefully before purchasing.

Our outlet wigs are ready to wear and dispatched within 3–5 business days. If you need something sooner, our premium and human hair ranges are available in-store — visit www.mhwigs.com.au to book.

Measure around your hairline — from your forehead, behind your ear, around the nape, and back. Our wigs feature adjustable straps to fine-tune the fit, and most clients fit a standard cap. If you’re between sizes or unsure, email outlet@mhwigs.com.au and we’ll help you choose.

Yes. We offer flexible payment options through Afterpay, Zip, and Klarna, allowing you to spread the cost of your purchase over time.

These options are available at checkout, subject to approval by the provider.

Our reputation is built on:

• Medical-focused expertise
  
• Compassionate, discreet service
  
• Trusted government and health partnerships
  
• High-quality products
  
• Strong word-of-mouth and repeat clients
  

We understand that choosing a wig is not just a purchase: it’s a deeply personal experience.

Our outlet range features the following cap constructions:

• Lace Front: A sheer lace panel along the front hairline creates a natural-looking hairline. Our lace front styles are glueless and beginner friendly — no adhesive needed.
  
• Classic Capless (Wefted): A lightweight, breathable open-weft construction that keeps you cool and comfortable, making it an easy, low-maintenance option for everyday wear.
  

Each cap construction offers different benefits depending on your styling preferences and comfort needs. We offer a range of cap sizes to ensure a secure and comfortable fit, including Petite (S), Regular (M), and Large (L). Each wig is designed with comfort and wearability in mind, whether for daily wear or medical hair loss.

Wig density refers to how much hair is added to the wig cap and how full or thick the wig appears. Choosing the right density depends on the look you’re after, your face shape, and whether you prefer a natural or more glamorous finish.

We offer the following densities:

• 150% Density: Our most natural-looking option, closely mimicking natural hair thickness. Ideal for everyday wear, medical hair loss, or clients wanting a lightweight, realistic finish.
  
• 180% Density: A balanced, fuller look that still appears natural while offering added volume. Perfect if you want more body and styling versatility without feeling too heavy.
  
• 200% Density: Our fullest, most glamorous option. Designed for those who love maximum volume, bold styling, or a dramatic look while still maintaining quality and movement.
  

If you’re unsure which density is right for you, our team is always happy to help you choose based on your lifestyle, comfort needs, and desired look.

Our synthetic wig range is manufactured at an overseas factory that produces wigs exclusively to our designs and specifications. Every outlet piece is inspected before dispatch from our Milk & Honey International Warehouse.

Yes. All MH Wigs products are carefully selected for medical use and prioritise:

• Lightweight, breathable cap designs
  
• Comfort for sensitive or healing scalps
  
• Secure fit without irritation
  
• Natural appearance and movement
  

We only stock wigs we are confident wearing ourselves or recommending to loved ones.

Synthetic wigs are made in batches, so slight variations between batches are possible, but colour and style will be consistent with what’s pictured.

Discount codes can only be used one at a time. However, you can use your loyalty points in combination with a sale or discount, giving you extra savings on top of eligible offers.

Our outlet wigs are made from premium synthetic fibre with realistic density and soft, natural movement. The fibre holds its style beautifully between wears and is heat friendly up to 150°C.

MH Outlet is home to discontinued styles, excess inventory, and end-of-line and limited-stock pieces — the same quality you expect from MH Wigs, at significantly reduced prices. Once a style sells out, it may not be restocked.

Yes. Every outlet piece is inspected before dispatch to ensure it meets our quality standards.

Orders can be cancelled before dispatch — contact us as soon as possible at outlet@mhwigs.com.au. Once dispatched, our store credit returns policy applies.

Outlet stock is limited — once a style sells out it may not return, so if you love it, don’t wait.

Proper care will help your synthetic wig last longer and maintain its natural look:

1. Detangle Gently

• Use a wide-tooth comb or wig brush.
  
• Start from the ends and work your way up to avoid pulling or shedding.
  

2. Wash Carefully

• Fill a basin with cool water and a small amount of wig-safe shampoo.
  
• Soak your wig for 5-10 minutes, then gently swish.
  
• Avoid rubbing or twisting.
  

3. Rinse Thoroughly

• Rinse thoroughly with cool water.
  
• Do not apply product to the roots or cap, only the hair.
  

4. Dry Properly

• Gently pat with a towel to remove excess water.
  
• Place on a wig stand to air dry.
  
• Avoid high heat.
  

5. Style Carefully

• Use only styling tools safe for synthetic fibers.
  
• Avoid sleeping, swimming, or showering in your wig.
  

6. Store Safely

• Keep your wig on a stand or in a breathable bag when not in use.
  
• Avoid direct sunlight and humid environments.

Synthetic wigs typically last 6–12 months with regular wear and proper care. They hold their style well but are sensitive to high heat and chemical treatments.

Proper washing, storing, and minimal heat styling will help extend the life of your wig, keeping it looking natural and beautiful for longer.

Synthetic wigs can be styled with heat up to 150°C — beyond this, the fibres may be damaged. They hold their set style beautifully between wears, so most styling is already done for you.

Colouring or dyeing is not recommended on synthetic fibre.

All returns are accepted for store credit only.

This allows you to exchange your purchase for another item of your choice from our store. Please ensure items are in their original, unused condition and contact our team to arrange your return.

Refunds are only available for faulty items. We do not offer refunds for change of mind purchases. If your item is faulty, please contact our team, and we will guide you through the return and replacement process in line with Australian Consumer Law.

Orders can be cancelled before dispatch — contact us as soon as possible at outlet@mhwigs.com.au. Once dispatched, our store credit returns policy applies.

All MH Outlet items ship from our international warehouse in China.

For domestic orders, we use Australia Post and Sendle to ensure safe and reliable delivery across Australia.

For international orders, our preferred courier is DHL, though availability may vary depending on your location.

We always provide tracking information for all shipments so you can monitor your order’s progress.

Yes, we offer international shipping. Our preferred courier for overseas orders is DHL, ensuring fast and reliable delivery wherever you are.

Yes, we are open during the Christmas period, but we are closed on public holidays. Please note that we will be operating with reduced staff, so orders and enquiries may take a little longer than usual to process.